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Above you will see price and availability details for Big Book of Customer Service Training Games: Quick, Fun Activities for All Customer Facing Employees by Peggy Carlaw, Vasudha K. Deming from the leading UK book stores.
To allow you to quickly compare prices, the stores are arranged in order of delivered price, cheapest first. Click on a store name to buy this book or to view further details.
| Book Details / Review - supplied by Amazon UK |
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Helps trainers and managers teach the basics of providing customer service. This title includes activities that provide techniques for maintaining a positive service attitude, speaking and communicating clearly, honing superior telephone skills, and learning the best approaches to dealing with difficult customers. |
| Books Related to The Big Book of Customer Service Training Games Peggy Carlaw, Vasudha K. Deming - ISBN: 0077114760 |
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View other editions of The Big Book of Customer Service Training Games. |
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