Customer Services

Browse Books > Business, Finance & Law -> Sales & Marketing -> Customer Services

Below you will see the bestselling books in this category. To widen your search, click on a parent category above.

	Microsoft Dynamics CRM 4 for Dummies Joel Scott; David Lee; Scott Weiss	format Paperback	release date July 22, 2008	Compare Prices
	Services Marketing Management: A Strategic Perspective Hans Kasper; Piet van Helsdingen; Mark Gabbott	format Paperback	release date April 13, 2006	Compare Prices
	The Trusted Advisor David H. Maister; Robert Galford; Charles Green	format Paperback	release date January 2, 2002	Compare Prices
	Microsoft Dynamics CRM 4.0 Unleashed Marc J. Wolenik; Damian Sinay	format Paperback	release date March 13, 2008	Compare Prices
	Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation: Hundreds of Tools, Techniques and Scripts ... Any Situation Robert Bacal	format Paperback	release date February 1, 2005	Compare Prices
	Salesforce.com for Dummies Tom Wong	format Paperback	release date September 5, 2008	Compare Prices
	The Ultimate Question Fred Reichheld	format Hardcover	release date February 1, 2006	Compare Prices
	S/NVQ Level 2 Customer Service Sally Bradley	format Paperback	release date June 29, 2007	Compare Prices
	Scoring Points: How Tesco Continues to Win Customer Loyalty Clive Humby; Terry Hunt; Tim Phillips	format Paperback	release date August 3, 2008	Compare Prices
	100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do Peter J Venison	format Paperback	release date December 20, 2005	Compare Prices