Call Centre Management

Browse Books > Business, Finance & Law -> Management -> Call Centre Management

Below you will see the bestselling books in this category. To widen your search, click on a parent category above.

	Call to Action: Secret Formulas to Improve Online Results Bryan Eisenberg; Jeffrey Eisenberg; Lisa T. Davis	format Paperback	release date January 1, 2007	Compare Prices
	Understanding the Linux Kernel Daniel Bovet; Marco Cesati	format Paperback	release date November 17, 2005	Compare Prices
	One Night at the Call Centre Chetan Bhagat	format Paperback	release date May 7, 2007	Compare Prices
	Configuring Call Manager and Unity: A Step-by-Step Guide David Bateman	format Hardcover	release date June 23, 2005	Compare Prices
	Never Cold Call Again: Achieve Sales Greatness Without Cold Calling Rumbauskas, Frank J. Jr.	format Paperback	release date June 27, 2006	Compare Prices
	Neonatology: Management, Procedures, On-Call Problems, Diseases and Drugs Tricia Lacy Gomella; M. Douglas Cunningham	format Paperback	release date September 1, 2003	Compare Prices
	Judgment: How Winning Leaders Make Great Calls Noel M. Tichy; Warren Bennis	format Hardcover	release date November 1, 2007	Compare Prices
	Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards Don Hales; Derek Williams	format Paperback	release date July 2, 2007	Compare Prices
	Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions Annette Lewis; Joe McDermott	format Paperback	release date May 4, 2006	Compare Prices
	Cisco Call Manager Fundamentals: A Cisco AVVID Solution John Alexander; Chris Pearce; Anne Smith; Delon Whetten	format Hardcover	release date October 6, 2005	Compare Prices